Refund policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at MillieGraceBoutique.info@gmail.com.
Customers will be responsible for the return shipping cost.
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at MillieGraceBoutique.info@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You must contact us within 2 days of receiving your item if there are any damages or issues with your order.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards. All sale items will be final sale!
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be refunded for store credit only!!!
Return Policy
We hope that you love all your purchases from Millie Grace Boutique. However, we understand that sometimes you may need to return a purchase.
Items returned are eligible for STORE CREDIT ONLY and must be returned within 14 business days.
Items returned must be in perfect condition to receive store credit. This includes no makeup or deodorant stains, perfume, dog hair, cigarette smell or stains of any kind. Please email us at MillieGraceBoutique.info@gmail.com to start your return.